About us
Each course is designed and delivered by Bernie Smith, KPI author and nerd.
BERNIE SMITH
KPI AUTHOR, CONSULTANT AND trainer
Bernie is a highly experienced performance measurement consultant, trainer, speaker and best-selling KPI author. Convinced that there are many lifetimes of terrible KPIs that need fixing, his mission is to share sensible, easy to understand methods with as many people as possible to improve the quality of management information being used around the world.
His ideas have shaped the world of performance measurement and can often be seen referenced, reused and rebadged by others in the field.
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Trainer
Bernie travels the world delivering public and bespoke in-house training on performance measurement. All of his material is highly interactive and practical. He can also deliver hybrid, online, training: a mixture of elearning, live training and coaching. Get in touch for a free conversation to explore if this is something you (or your organisation) might benefit from.
Author
Bernie has written nineteen (and counting) books on KPIs and report design. On any given day his books will usually be in the top three for a ‘KPI’ search on Amazon. Each book is written to be practical, conversational and no-nonsense. Head over to madetomeasurekpis.com to get more details on his books.
Consultant
Every method, checklist and tip in this online training has been derived from Bernie’s twenty five years of consulting experience. Nothing beats custom advice when the stakes are high and you are under pressure to deliver. Every consulting role is different, so get in touch for a free initial exploratory conversation.
MADE TO MEASURE KPIs
Make it count: simple Practical Performance measures
Made to Measure KPIs, home of the KPI Black Belt, was founded in 2007 to assist organisations in creating new KPIs, enhancing existing ones, or implementing comprehensive performance measurement systems. Our approach is based on the ROKS (Results-Orientated KPI System) method for KPI design, a system that gained prominence through Bernie Smith’s 2013 best-seller ‘KPI Checklists’. The ROKS methodology is a simple, practical, and transferable technique for converting strategy into concrete measures and crystal-clear dashboards and reports. The ROKS method has been successfully deployed across various industries, including banking, professional sports, healthcare, aviation, sales, and manufacturing. Prominent consulting and training clients include HSBC, Autodesk, Oracle, Airbus, The German Premier League (DFL) and Kuehne+Nagel.
SOME OF OUR CLIENTS…
